We’re here for the depot and the ops desk.

Confirm the code is a FleetShift label (token format fs_v1_…). Unrecognised codes show an explicit error—ask your fleet manager to re-print the vehicle label. Allow camera permission and try torch in low cab light.

Offline is normal. Leave the app connected when you regain signal; the queue uploads photos then submits the inspection. If a check remains pending after connectivity returns, force-quit and reopen, then email us with approximate time and plate.

Only fleet managers can clear grounded or minor-defect status after repair, with resolution notes. Drivers cannot clear grounding by design.

Subscriptions and refunds are managed through Apple or Google. Plan tiers limit active vehicles (Base 10, Fleet 30). If you need a higher limit, contact support.

Managers invite drivers by email/link. If an invite expired or you joined the wrong org, contact your manager or support@fleetshift.app.

See our Privacy Policy and Terms. For export or deletion requests, email support with your account email and organisation name.